BEHAVIOURAL SKILLS

It is a study of what people do in an organisation and how their behaviour set the organisation and its outcomes.

BEHAVIOURAL SKILLS INCLUDES

1. Smile

2. Kindness

3. Listening skills

4. Be polite

5. Control the negative thoughts

6. Control on emotions

7. Respect 

8. Responsibility

9. Soft tone

10. Integrity

11. Respect privacy

12. Factors affecting behaviour

13. Group

14. People behave differently in groups,

15. Groups influence individuals extent to which they are attracted to each other.

16. Organization

17. Structure of organisation

18. Its internal culture

19. Its policies

SCIENCE of behaviour has taught us that

1. Students are are not born with bad behaviour

2. Students learn better ways of behaving when taught directly or when get positive feedback.

By: Ms. Mehakpreet Kaur